Monitor, manage and troubleshoot Servers and storage( SAN/NAS) hardware
Performs Server OS installation, configuration and administration for Windows Server, Solaris, and Linux etc.
Replace faulty hardware like Hard disks, HBAs, RAM, CPUs, Power Supply
Manage Server Racks, space and PDUs in it.
Monitor Data Center temperature , access control and other environmental conditions like water leakage and humidity
Strong knowledge of Windows Server/ VMs / Linux Servers, Storage (SAN/NAS)
Hands on experience and Sound knowledge of Microsoft Exchange 2013/16, AD, DNS, DHCP, Antivirus Management, LAN/WAN environment,
Hands on experience on Monitoring Tool (SCOM)
Hands on experience on Backup tools, Patching (SCCM) and cloud computing etc .
Good communication, analytical skills and excellent team player.
Good coordination skills within team and respective OEMs
Should have worked in high pressure work environments.
L1 and L2 support experience on Windows/Unix Servers, AD, Network Devices .
Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
ITIL certification or Knowledge required.
Excellent Verbal, Email communication skills.
Hands-on work experience with the following:
_ Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
_ Any ITSM tool e.g.: Remedy, Peregrine etc.
_ Batch job scheduling.
_ Start/stop backup jobs.
_ Backup monitoring tools like Networker.
_ Generating Reports through Dashboard, Remedy etc.
Best RPO provides its customers with services required to keep the business operating as... efficiently and as cost effectively as possible, so all that the customers need to concentrate on, is their core business. Read full description