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IPD Billing & Customercare Asst

Bangalore, Karnataka

Fortis Healthcare

Job Description

Make daily updates to the bills of all patients from the time they get admitted in the hospital.
Satisfactorily respond to any query calls from nursing stations and resolving them.
Resolve billing and chargeability queries raised by the internal and external customers.
Receive and enter the billing activities received from the Cath Lab, Cardiac and Multispecialty OTs.
File and maintain all documents pertaining to the patient in an orderly manner.

Receive and file the discount approvals in respective files.
Entering and getting the discounts acknowledged under the respective heads and into the patients bill.
Rectify any errors from the previous shift so as to minimize the error rate.
Audit all drugs, consumables and returns being made to the patients.
During the night shift: Receive all billing activities from various nursing stations on a 9 pm to 9 pm basis. Update all investigations, Bed side procedures, doctor visits and any other related information in to the HIS along with the chargeability.
Update the complete bill of the patients including the updating of drugs and consumables till 9pm.
File all documents in the respective patients file.
Make the final discharge bill after crosschecking the entries for the entire period of the patient stay.
Rotational Shifts are compulsory.

Company Description

Fortis Healthcare Limited is a leading, pan Asia-Pacific, integrated healthcare... delivery provider.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
One year
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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