1. Fluency in English language.
2. Good typing speed
2. Must be a quick learner.
3. Confident in building a conversation
1. Responsible for handling inbound calls.
2. Identify customers needs on every requirement with quick response time.
3. Handle the complaints and enquiries of customers.
4. Be responsible for customer satisfaction
5. Shift time: Rotational Shifts
6. Week Offs: Rotational Work Offs.
*Immediate Joiners preferred.
We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.
With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. Read full description