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International Voice Process / Technical Support.

Bengaluru/Bangalore, Karnataka

Black White Business Solutions

Job Description

Job Description:

1.Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

2.Remote Infrastructure support

3.Perform problem cause analysis

4.Resolve customer queries & achieve customer delight.

5.Ability to Identify Opportunity & Implement Process Improvements

6.Has technical experience and skills in the areas of problem determination, creativity and analysis.


Desired Skills:

o Ability to identify basic Hardware parts and aware of basic Hardware concepts

o Sound Knowledge on Operating Systems & MS Office

o Basic Networking Knowledge

o Good Communication Skills(Neutral English-Mandate)

o Any Graduate Fresher,

o Flexible to work in Rotational Shifts


Experience required : 0 to 3 years (Max)


This is a wonderful opportunity, don't miss this opportunity.


Please carry 2 copies of resume and 2 passport size photos.

Requirements

Desired Candidate Profile

*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work

Company Description

In corporate in 2006, Black & White Business Solutions Pvt Ltd has been the staffing... industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies.   Read full description

Additional Information

Last updated:
13/07/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
25
Minimum experience:
Without experience
Education:
Compulsory Education
Salary range:
₹ 2,00,000 - ₹ 3,25,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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