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International Banking Process - Day Shift Sal 35000 per month-Bank Payroll

Mumbai, Maharashtra

Hy Fly Consultancy

Job Description

Sales and customer relationship management

- Generate income by cross-selling products across assets, CASA and third party product segments to customers mapped as per portfolio
- Contact unique set of around 30-35 customers of the portfolio every day to focus on customer service and relationship management
- Call handling as per defined standards
- Customer profiling and service

Customer engagement

- Continuous engagement and connect with the portfolio customers with accurate & complete capture of interaction details.

Promotion of Digital Banking Platforms

- Promotion of digital platforms to ensure easy access to banking transactions and create awareness of technology enabled initiatives for a superior customer experience

Complaint Management

- Coordination with respective team managers, sales managers and complaints managers for 100% accuracy on complaint management and resolution within a stipulated time frame

Audit and Service Quality

- Ensure all laid down systems and process are followed as stipulated by audit and senior management
- Ensure accurate and timely submission of financial transactions and requests.
- Achieve quality benchmark defined as per target

MIS Reporting

- Ensure timely submission of customer base review reports
- Adherence to set processes for updating customer interactions in CRM

Requirements

Opening for Phone Banking Officer in A Bank- 5days Working
We have urgent opening for Phone Banking Officer with No.1 Private Sector Bank in Mumbai

!!! Excellent Opportunity for Fresher & Experience for Building their Career in Banking Sector !!!!

Designation - Phone Banking Officer
Education : Any Graduate - Fresher / Experience - upto 3years

Excellent Communication Skill - English

Btech, BE, Bsc & Engineering Background - Please dont apply.

Shifts:-
For Females- 8am to 8pm (Any 8hours shift)
For Males Occasionally Rotational shift (Night allowance provided)

Job Location: Andheri / Thane / Ghatkopar / Goregoan / Vashi / Belapur / Malad


** NO SALES NO TARGET**


Salary:-
For Freshers 11K to 13K
For Experienced Upto 24k
Depending upon performance in interview and last CTC Drawn
Hiring on Bank Payroll
For More details calll / SMS / Whatsapp On Below Contact number

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.



For further queries, please mark an email to us or call us.
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Additional Information

Last updated:
18/05/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
250
Minimum experience:
Without experience
Education:
Compulsory Education
Salary range:
₹ 1,20,000 - ₹ 4,40,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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