Requires taking up direct responsibilities for account management and business operations related to the assigned customer accounts.
Oversee and be directly responsible for providing technical and commercial information related to the company business in a timely manner.
Monitor the entire supply-chain from factory to the end-user and flag any deviations from established schedules to ensure timely corrective intervention.
Coordinate internally to respond to service requests, inquiries and complaints.
Address complaints and ensures maximum goodwill for the organization from business partners & other business associates.
Act in accordance to company policies & procedures to process incoming customer purchase orders.
Ensure consistency & agreement between quotes submitted to customers and purchase orders received referencing specific proposals, prior to execution.
Initiate actions for proper order execution after receipt of customers purchase order in terms creating an internal sales order after completing the due diligence and necessary approvals as required by the work flow policies & procedures of the company and then generating a purchase order for the vendor.
Track order completion status and advise Accounting regarding issuance of invoice for release of payments.
Be conversant with the manufacturing processes of different product lines of the company and liaise with the application engineer to resolve issues that arise at the vendor or customers end.
Independently manage & administer customer inventories in line with company's business goals.
Will be responsible for additional tasks as assigned by reporting manager.
Candidates should be from Gurgaon Region.
Shift timings : 6 PM to 3 AM.
Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist. Read full description