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Information Security - SOC SIEM

Bangalore, Karnataka

HCL Technologies Ltd.

Job Description

Primary Area-SOC Environment , SIEM,SOC . Secondary Area : Platform knowledge such as Windows / Unix / Network / Application Development Should have expertise in administrating any of the of SIEM ( QRadar, Arcsight, RSA Analytics)tool such as RSA Security Analytics / Arc Sight/ Q-Radar as L3 is must Should have worked as SOC Lead/Manager Technical certification on security technologies / products like CCSA/ CCSE / CISSP /CCIE Security etc., Should be flexible to work in 24X7 support teams, managing shifts, and L2 Technical teams Customer Handling and Management Good communication skill Good Analytical and process orientation skill Secondarily Skills: Should be able to write correlation rules on Arc Sight / RSA SA/ Q-Radar Should have knowledge on IT Security Compliance, Forensic analysis
Should have managed team of Security Analysts in SOC environment Experience in any of the SIEM Management tools such as SPLUNK, Q-RADAR, RSA Envision
Should have good understanding Network and Security basics including DNS, DHCP, Proxies, AppScan tool & VM tools
(1.) To adhere to quality standards, regulatory requirements and company policies
(2.) To provide support for on call escalations and doing incident & problem management
(3.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team
(4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
(5.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
(6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Company Description

HCL Technologies is a leading global IT services company, working with clients in the areas... that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employees First, Customers Second' which empowers our 80,520 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, has reported consolidated revenues of US$ 3.7 billion (Rs. 16,977 crores), as on 30th September (on LTM basis) 2011.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Salary range:
₹ 6,00,000 - ₹ 10,00,000 / Yearly (Gross Pay)
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