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Immediate Opening in MNC Company

Chennai, Tamil Nadu

Vertex Customer Solutions India Pvt. Ltd,

Job Description

Vertex has 9,000 people in 75 locations delivering Consulting, IT, Debt Management and BPO solutions to over 100 clients in the UK, US, Canada and India. Our annual revenues top £400 million and we are UK’s number one customer management outsourcing business.

• Business Process Outsourcing (BPO) and Customer Management Outsourcing business (CMO)
• IT Applications, Services and Products
• Consulting and Transformation
• Debt Management and Special Servicing
Vertex India has two offshore contact centers in India (Gurgaon) with a capacity of nearly 1000 seats. We have, since 2002, been providing services to UK, US and India clients in financial services, utilities, telecoms, travel and leisure.

We provide front and back office business processes associated with customer management. We deliver a range of services which include Customer Service, Collections, Mortgage Servicing, Web Content Development, Knowledge Management, Market Intelligence Gathering, HRO, Accounts Payable & Procurement & IT services including Application, Service and Infrastructure Management.

Qualification: Any Arts & Science Degree, Diploma (Fresher’s / Experienced) – 2015/2016/ BE / B.Tech Passed out eligible to apply

Required Skills: Excellent communication skill in English with basic Computer knowledge.

Interview Timings: 9.00am to 4.00pm

Interview Date:4th 5th 6th 7th 8th March-17

Job location: Chennai.

Venue Details:


Vertex Customer Management India Private Ltd.
No. 719, ASV Adarsh Towers 2nd Floor Pathari Road,
Mount Road, Chennai: 2.
Landmark: Behind Raj video vision or Near Anand Theatre bus stop

Requirements

Under Graduation, Average communication, basic computer knowledge

Company Description

Vertex is a leader in BPO, Customer Management Outsourcing and IT Services, serving over 200... clients worldwide across many sectors. Our focus is on providing value-based solutions for our clients that deliver exceptional customer experience, and do so cost effectively.

Deep practitioners

It is our peoples’ skills, combined with our deep industry know-how and experience that allow us to provide rock-solid operational performance and deep functional expertise. With a focus on our clients’ brand projection and customer experience, we work hard to develop and deliver the effective customer programs that will optimize performance. We’ll work in the background to ensure you’re always meeting and exceeding customer needs. Leveraging enhanced metrics, we will develop effective programs to optimize performance and deliver a great experience for your customers.

Electricity of new ideas

Beyond operational know-how, we provide new ways of thinking that enable our clients to achieve their desired business outcomes. Expert at understanding key trends across major geographies and sectors, both public and private, we leverage analytics to develop the right strategy to exceed the expectations of your customers. Our activities focus on improving customer satisfaction, reducing the cost-to-serve, and increasing revenues.

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Additional Information

Last updated:
03/04/2017
Job type:
Full time
Position type:
Permanent
Contract duration:
No Contract
Vacancies:
100
Minimum experience:
Without experience
Education:
Not Pursuing Graduation
Salary range:
₹ 80,000 - ₹ 1,20,000 / Yearly (Gross Pay)
Bonus:
Based on Perfomance
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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