The Housekeeping Head is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with Company Standards and guidelines along with assuring the highest degree of quality patient / guest care is maintained at all times. She/he will also be responsible for staffing, scheduling, training and developing HK Staff.
Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.
Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
Daily supervision of the housekeeping staff, including the day, event and post-event activities.
Daily supervision of the grounds keeping staff, including the day, event and post-event activities.
Purchase, re-order and maintain housekeeping supplies and inventory.
Conduct pre-event inspections of all rooms, seating areas and public areas prior gate opening for every events.
Infection control practices and Bio medical wastage management
Recruit, schedule and train all new housekeeping staff members.
Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
Uphold the highest standards of cleanliness, safety, and conduct.
Knowledge and safety standards within Housekeeping department.
Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
Taking rounds of the property (Individual/with Manager & with Supervisors in a day).
Assistance in making schedule for supervisors for all departments & briefing them about any changes in the systems.
Interacting with patient /relatives.
Preparing training schedule for Housekeeping department & others.
Following setup of all Conferences & ensuring smooth working.
Co-ordination with all Dept. for the Snag lists.
Overlook for the effective and efficient performance of assigned personnel.
Ensuring facility maintains a positive image.
Preparing new format of check lists.
Record keeping and over looks legal documents in case of any discrepancy.
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