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GUEST RELATION EXECUTIVE ( GRE/ GSA)- 5 Star Resort - Cochin -Kerala

Kerala

Newstar leisure concept pvt. ltd

Job Description

WALK IN INTERVIEW - GUEST RELATIONS EXECUTIVE / FRONT OFFICE - MALE

Job Description
Guest Relation Executive / Hotel Coordinator - Male Candidate Needed to join immediately.
For an leading 5-Star Resort in the – Kerala – Cochin – Kumbalam - Location .

The Job AD is directly by the company to work directly with the company.

A. Candidate- Must be an Diploma in Hotel Management or any bachelor degree. Male Candidates only. Very good in english, Malayalam, language. Freshers - from diploma in aviation or DHM or BHM -can also come down. Candidate must be having Pleasant Personality, very active , Polite in handling customer on service and on complaints .
Candidates –with work experience in – leading 5star Hotel – in Guest Relation / Front Office / Guest Service- will be given preference.

B.Job Description
1. Welcome and meet guests and Members during meal times at the restaurants and resolve any queries plus generate leads for new Memberships. Explore opportunities for presence at Hotel Banquet events with a Program Help Desk to generate memberships.

2. Coordinate with the Hotel Teams to facilitate training and handle queries relating to any Members or new Customers and ensuring that the loop is closed in a satisfactory and timely manner.

3. Generate leads for the tele calling team from the reservation log books, business card drops, flyer drops etc. Ensure Program Flyers (Summary Of Benefits) are presented with each cheque and Membership Packs and Posters are displayed at a prominent location.

4. Manage the Member Help Desk where relevant. To make the following calls on an ongoing basis to build relationship with Members to ensure overall satisfaction and a higher renewal rate. Generate new Leads for Memberships on each call.

5. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs.

C. Work Location- in an leading 5 Star Resort hotel located in Kumbalam-Cochin-Kerala. Boarding & Lodging to be taken care by the selected candidate only. Office time 13.00pm(afternoon) to 23.00pm (night)
D.Must have an 2wheeler- it is a must with driving license. On Sundays and evening times to go on for cash collection in cochin. Conveyance separate will be provided.

D. Very Good salary will be provided as per the Market standards.

E.The candidate have to join immediately. Training can be provided on all aspects.

G.This is direct employment advertisement by the company

H.Come down for direct interview will all the certificates.

WALK IN INTERVIEW – in chennai
Newstar Leisure Concept Pvt. Ltd.
No-571/2, G-A, Ground Floor, DMS Bus stop, Anna Salai, Teynampet,Chennai – 600018

CALL HRD DIRECTLY
Ca ll - 98 8 0 4 8 6 6 8 Four

Landline - 0 44 42 66 70 one eight

Requirements

Requirements
The candidate have to join immediately .

1.Must be an Diploma in Hotel Management or any bachelor degree. Male Candidates only. Very good in English, Malayalam languages. Freshers - from Diploma in Aviation or Diploma in Hotel Managament or Bachelor of Hotel Management – are welcome. Candidate must be having Pleasant Personality, very active , Polite in handling customer on service and on complaints . Must have an 2wheeler- it is a must with driving license. On Sundays and evening times to go on for cash collection in cochin. Conveyance separate will be provided.

Candidates –with work experience in – leading 5star Hotel – in Guest Relation / Front Office / Guest Service- will be given preference.

2.Experienced candidate - good exposure from an leading star hotel - in handling - customers, complaints, issues. Very good english communication is must .

3.Very active , positive attitude, Expert in resolving complaints and issue needed.

4.Candidates - from Hotels, Resorts ,Restaurants , Airlines - is expected .
5.Dress Code- complete formals, blazers , grooming standards .

Company Description
Pls check our website - .nslc.co. in

Additional Information
Interview & Training will be in chennai . Upon selection will be trained and to work in a leading 5star resort in Cochin –Kumbalam.


WALK IN INTERVIEW – in chennai
Newstar Leisure Concept Pvt. Ltd.
No-571/2, G-A, Ground Floor, DMS Bus stop, Anna Salai, Teynampet,Chennai – 600018.

CALL HRD DIRECTLY
Ca ll - 98 8 0 4 8 6 6 8 Four

Landline - 0 44 42 66 70 one eight

Company Description

ABOUT Newstar Leisure Concept - Strategic market planning forms the backbone of our... business. We at Newstar Leisure Concept believe that it is imperative to make a partnership with our client hotels for it to foster loyalty by providing committed services such as tailored, cost effective and sustainable market solutions. We currently manage and operate some of the best known names in the Indian hospitality industry ensuring to the best of our abilities that they get what they seek in the most competitive manner, cost as well as services wise.

Newstar Leisure Concept has a lineage of Hotel Marketing. Our promoters have worked with eminent hotel marketing companies in India and a have a consolidated experience of 15 years in the industry. We have a PAN India presence with over 15 projects, this becoming possible due to ample man power having rooted and sound knowledge in diverse areas such as Tele-Sales, Direct Marketing, Administration, Customer Loyalty Management, Database and Marketing Management.

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Additional Information

Last updated:
15/12/2017
Job type:
Full time
Position type:
Permanent
Contract duration:
full time - to directly work with the company
Vacancies:
3
Minimum experience:
Without experience
Education:
Diploma
Salary range:
₹ 15,000 - ₹ 25,000 / Yearly (Gross Pay)
Bonus:
DIRECT INTERVIEW - CALL 98 40 48 66 8 Four
Category:
Jobs in Hotel / Restaurant / Catering
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