Receive and make all calls with corporate professional attitude.
Handle Customer (internal & external) requests and complaints courteously, further escalating to the right person.
Assigning task to the team (Office runners) post prioritizing it asUrgent and Important
Effective monitoring and supervising the team on assigned task.
Train, supervise and support your Team.
Maintenance and right distribution of all incoming and outgoing couriers and parcels.
Executing cost and service effective Ticketing, Hotel reservations, FOREX, Passports, Visa and all travel related activities through direct service providers or vendor as per the office SOP.
Monitor stock of pantry, office supplies like stationeries and other essential utilities.
House-keeping of all Mumbai Office and Go-down ( Store House for Files)
Discard items within and surrounding office premises post approval of management.
Monitor and supervise purchases within the office budget.
Record and update the office expenses and costs.
Keep the management updated with the new service providers for Insurance, Office automation and appliances.
Coordinate with the respective Insurance companies for claims and settlements.
Coordinate the basic IT requirements with the IT vendor cum consultant as per the company SOP.
Ensure effective Vendor management for all office utilities and automation appliances through yearlyAnnual Maintenance Contracts which are duly signed and recorded.
Verify and seek Management approval on corporate mobile bills crossed the specified company limits and submit all mobile bills for timely payments to the Accounts department.
Assist the HR personnel & Accounts department inmonthly salary preparation by timely submission of attendance and leave records.
Assist the HR department in organizing office monthly meeting, trainings, picnics, and festive occasions and get to gather.
Adhere to companys policies, code of conduct and security requirements.
Non adherence of company policies and code of conduct by any employees to update the management.
Be proactive and troubleshoot emergencies.
Ensure right person on your desk while you away for personal or official reasons.Be on the desk by 9.15 am to 6 .15pm post self-grooming and with positive attitude.
Fact Personnel Pvt. Ltd. shall perspire to continuously research and innovate new methods... of recruitment to facilitate easier and faster recruitment and of quality personnel.
Fact Personnel Pvt. Ltd. shall always perspire to extend its horizon to entire world, and provide world class service to its clients and its candidate as well. It shall perspire to become a knowledge house for its candidate and other people involved so as to contribute to development of every single person. We consider it as our duty as not only to locate the best talent available but also to contribute to the development of individual talents as well in whatever small way we can. Read full description