Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
Uses proper telephone etiquette.
Reports any unusual occurrences or requests to the manager or assistant manager.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Hotel Royal Orchid is an unmatched five star hotel where you can feel a buzz of business along... with comfort and tranquility. Friendly hotel in the heart of Bengaluru, which is favorite among global travellers.
Hotel Royal Orchid is recognized for all round excellence and unmatched level of services to business and leisure travellers.
All rooms are techno savvy and equipped with modern amenities. Overlooking the 18-hole Golf Course, Rooftop Pool with a breathtaking view, Executive Lounge, Business Centre, Boardroom, Wi-Fi Connectivity, Secretarial Services, Banquet Halls, Conference Rooms, Sprawling lawns for parties and weddings. Geoffrey’s – an authentic British pub. Cafe Lime Light and Ginseng, an award-wining Oriental restaurant serving Chinese, Japanese and South East Asian delights. Read full description