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Front Office Assistant

Jaipur, Rajasthan

Fortis Healthcare

Job Description

Appointment and admission of patients: Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers
Registration: Complete the registration process in a timely and accurate manner

Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift.

MIS: Maintain and generate process related data as and when required by the HOD

Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience

Provide patients with information regarding advised investigations and procedures
Assist and direct patients that have come in for health check up
Manage and record time spent by patient as mentioned in the standard operating procedure
Co-ordinate for timely delivery of the report at the designated counter
Maintain service standards as specified in the standard operating procedure
Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
Interface with SRL Ranbaxy Lab and other diagnostic areas for patients investigation reports
Uphold basic standards of cleanliness of work place area as well as self-grooming, and demonstrate use of standard phrases and telephone etiquette during all points of customer interface
Proactively distribute feedback forms and seek suggestions from patients/attendants
Possess comprehensive knowledge of all HIS applications, all instructional manuals and operating procedures applicable to the job profile
Effectively utilize all communication systems
Adhere and contribute to cordial inter and intra team relations
Complete any other ad-hoc task assigned by the concerned superior

Company Description

Fortis Healthcare Limited is a leading, pan Asia-Pacific, integrated healthcare... delivery provider.   Read full description

Additional Information

Last updated:
13/11/2017
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Between three and five years
Education:
Compulsory Education
Category:
Jobs in Administration / Secretary / Front Office
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