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Front Office Assistant / Senior Front Office Assistant

Gurgaon, Delhi-NCR

Sayaji Hotels

Job Description

To monitor staff duty roaster and smooth operations.
Provide the highest quality of service to the customer at all times
Promptly and effectively deal with guest complaints and requests (helping with directions,
recommending restaurants and or activities)
Check guests in and out efficiently and in a friendly manner
Keep lobby and desk area clean and presentable
Have a thorough knowledge of emergency and security procedures
Ensure all rooms are check in property and a valid and working form of payment is collected.
Communicate with housekeeping on any issues, guest request, early arrivals, and late
To maintain log book and monitor complete shift handover process.
To adhere and follow departmental SOPs and have eye for details.
To work in a team be team player.
To generate all the reports as required

Company Description

Sayaji Hotels Limited, has been leading a quite revolution in hospitality from it’s bastions... in Baroda Indore & Pune. It’s market leading achievements include Sayaji – Indore possessing the widest entertainment facilities for any hotel in India, highest per pax banqueting in the country, highest turnover and profitability for any hotel in non metro/tourist market in India. It has to it’s credit 211 rooms, 6 restaurants and bars, an entertainment zone a discotheque and pub, a Lounge Wine Cellar & Cigar Bar, gym and spa. It’s top of the line accommodation Sayaji Grande has been hailed as the most contemporary hotel accommodation in India with PC’s in each room and butlers on call. To make our mark nationwide we have started our chain of restaurants “Barbeque Nation”. ( Planned in 100 cities, the restaurant is going great guns in Mumbai at pali hills& Nerul .Bangalore at Indranagar,koramangla & J.P Nagar,Hyderabad at Banjara Hills, Gurgaon at Sushant lok,Chennai at Hanuman Road,Delhi at Janakpuri,Chandigarh at Sector 26 ,Lucknow at Gomti Nagar,Ahmedabad at Drive In Road, Jaipur at Tonk Road, Pune - Kalyani Nagar, Kolkata at Bidhan Nagar, Thane at Eastern Express, Vadodara at Alkapuri. Very shortly we are coming up with more restaurants in other metro, non metro cities.  Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Less than one year
Compulsory Education
Salary range:
₹ 1,00,000 - ₹ 1,25,000 / Yearly (Gross Pay)
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