Receptionists need to have an ear to the ground and be aware of everything that’s going in an organisation, from knowing which important meetings will be taking place to co-ordinating deliveries and organising travel arrangements for staff. You'll also often be the first person that employees and potential clients see, so you're always representing the company.
A receptionist’s daily tasks will involve:
Meeting and greeting clients - Greet all visitors who come into front office
Keeping the reception area tidy
Answering and forwarding phone calls
Screening phone calls
Sorting and distributing post
Maintain a full understanding of company products and services.
Work with sensitive material and maintain a high level of confidentiality.
Provide clear office communication with location managers, and patrons.
Assist in new employee orientation.
Perform other office duties as assigned.
Work extended hours as needed to meet business demands.
Print and put in order all documents.
Taking daily employee attendance
Making daily Housekeeping report
Supervising house keeping staff
Procurement for office consumables such as fmcg products , stationary etc as directed for office use.
arranging events within the office.
wishing all the employees on birthdays and anniversaries.
Some sales calls as directed.
One must possess great people skills, patience and be able to multi-task.
Must have a cheery and chatty personality.
Friendly and polite (manners cost nothing after all)
Able to deal with difficult clients or customers (not everyone knows the manners rule)
Good with computer systems
Have polished communication skills
Mandatory Skills :
Front Office Guest Relations, Receptionist Activities, EPABX, MS Office , basic computer knowledge.
Able to work from Morning: 9:30 am to evening : 7:00 pm
Must be able to reach office on their own.
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