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Front Desk Executive

Mumbai, Maharashtra

One Degree North

Job Description

• Check in and checkout entries in the IDS

• Taking care of the Guest requests

• Reporting maintenance issues

• Room service (taking orders and passing the KOT to kitchen and following up after 30 minutes)

• Before Check Outs: checking the attachments, keeping gifts ready, checking for outstanding payment and checking mini bar consumption

• Training the new joinees on room briefs and processes

• Giving breakfast list to OTB in the morning and late evening

• At the time of check In: collect ID proofs for all the guests in every room, incase of foreign nationals passport is a must. Making ‘C Forms’ for every international guest and submitting the same to the CID office

• Bill to company (bill on hold): send invoice to company after 30/40 days of credit period. After 2 to 3 days of sending the bill checking with the company if it has been received.

• Counting inventory on every Monday for gifts and stationary etc, handing over the sheet to Facilities Manager, she approves and makes and indent

• Guest departure list, name, comment card (yes/no), why not filled, gifts given

• Comment card entries

• Month end reports (sales, occupancy, spa, laundry, mini bar)

• Attending to phone calls of the guests

• Converting walk ins to guests

• Calling the doctor on call in case of guest emergency

• Handle room inventory on IDS

Company Description

One of the major Recruiting Agencies in Bangalore

Additional Information

Last updated:
16/08/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Less than one year
Education:
Compulsory Education
Category:
Jobs in Administration / Secretary / Front Office
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