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Front Desk Executive/ Assistant Front Desk Manager

Bangalore, Karnataka

Magnum Consultants

Job Description

Basic Requirements-

Friday ,Saturday & Sunday=Will not be holiday, any1 week day will be an off. Even senior Managers (entire studio )work on weekends
Timings will be either 10.am-7pm or 11.00-8.00pm
Should possess Excellent communication skills.
Should be Smart & Good-looking.



Job Description for Assistant Front Desk Manager:

To lead the Front office team towards achieving the highest standards of client services.
Handling inquiries on phone as well as on emails.
Ensure that all the Brand Standards are followed.
Monitor front office personnel to ensure clients receive prompt, cordial attention and personal recognition
Monitor each and every front Office task and Guest Relations personnel.
Compile statistics for front office and provide reports relating to that area
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
Coordinate with contact Center & pan India head FD head according to protocol.
Coordinate with Studio Manager, Consultant to assign consultation scheduling
Prepare all weekly and monthly reports
Delegate duties & responsibilities to FD team
Schedule FD staff with SM to ensure studio has support required
Ensure all monetary transaction are conducted & consulted according as per protocol
Coordinate with accounts department on all monetary transactions, quotations, receipts,
Maintains walking relationships, communication with all departments and coordinates accordingly
Resolves guest problems as per international standard, quality effectively and courteously
Maintains all patient data in software as per protocol
Ensuring targets for FD are met.
Desired Candidate Profile:

5 + years Experience in Hospitality or service Industry.
Good & Pleasing Communication Skills in English, Hindi
Excellent telephone courtesy & client handling skill.
Routine operations management knowledge.
Should be highly motivated & result oriented.
Strong client management skills.
Good looking
Presentable.


Job Description for Front Desk Executive:

Coordinate with Consultant in Studio and book consultation.
To make sure that all leads are getting converted into Studio Walk ins for face to face consultations; match the allocated number of consultation at studio at the end of the month
Handling inquiries on phone as well as on emails.
Ensure that all the Brand Standards are followed.
Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition
Manage front Office task and Guest Relations personnel.
Compile statistics for front office and provide reports relating to that area
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
Prepare efficient work schedule for Front Office Staff.
Desired Candidate Profile :

3+ Experience in Hospitality or service Industry, entertainment, media, corporate
Good & Pleasing Communication Skills
Excellent telephone courtesy & client handling skill.
Routine operations management knowledge.
Should be highly motivated & result oriented.
Strong client management skills.
Good looking
Presentable.

Company Description

Magnum consultants, a specialist recruitment company

Additional Information

Last updated:
24/06/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
4
Minimum experience:
Between three and five years
Education:
Compulsory Education
Salary range:
₹ 2,75,000 - ₹ 5,00,000 / Yearly (Gross Pay)
Category:
Jobs in Administration / Secretary / Front Office
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