â—‹ Responsible to receive high volume of incoming Chat conversations and respond to inquires in a manner which meets quality and performance standards
â—‹ Troubleshoot and resolve customers' service problems
Knoah Solutions is a third party contact center headquartered at Las Vegas, USA with its... branches in India and US. We provide service delivery and offerings in the areas of Voice, Live chat & email, Quality Assurance Services, Back Office Operation and Transcription Services. Our service offerings are in Technical and Customer support Services to our global clients spread across US, Middle East and India.
Knoah has been repeatedly earned its spot on the International Association Of outsourcing Professional (IAOP) list of 100 Top outsourcing companies and is Ranked 9th in IDC best ITES employer survey for 2010 for its People Practices.
With our core philosophy of flexibility and openness, we delight our stakeholders by providing a unique blend of management experience, by embracing the best in class functional expertise, enabled by state of the art technology and values that form the very core to our decade long business success of creating value to our stakeholders
Our Work Culture...
Knoah is committed to equality of opportunity, mutual respect and dignity at work for all associates. We believe in a culture which is inclusive and reinforces behavioral standards that foster a Performance Oriented culture, Dedication to the role and business success, a work environment which enables Associates and Teams to contribute to their fullest potential. HR Policies and Practices are designed to achieve this very objective. At Knoah, GROWTH is the outcome of performance and desired behavioral Standards Read full description