Required Technical Skills
In depth Technical skills in SAP BASIS including the above mentioned technologies
Daily Monitoring of SAP Production and Non Production landscape to find issues proactively and solve them.
Perform SAP patching on ECC, PI, BI, BW, SRM, Enterprise Portal and Solution Manager and other SAP Netweaver technologies.
Have supported SAP systems running on High Availability platforms, capable of troubleshooting the system startup and performance issues.
Independently perform SAP support packages and kernel upgrade whenever required
Perform SAP system copy / refresh
Good hands on experience in SAP Solution Manager technical monitoring
Well versed in incident handling process ( P0 and P1) which is highly critical for business
Maintenance of multi-system landscape through client copies, system refreshes and transport management.
Experience in JAVA Stack Administration.
Must have significant experience of working in a multi partner scenario and a cross- culture environment
ITIL Process framework and knowledge, certification is preferred.
Work closely with other Support Organizations ( DB, SAP functional and Infrastructure teams)
Must have good knowledge of Incident Management, Change Management, Release Management and Problem Management processes based on ITIL Framework.
Participate in 24x7x365 SAP Basis rotational shift support.
Contribute to team objectives and integrate new technology into the team.
Should have excellent communication and interpersonal skills.
Self-motivated and a self-starter with a Can do attitude
Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast paced, changing environment
High degree of professional confidence and credibility with effective presence , strong written and verbal communication skills, able to communicate technical concepts and plans at all levels
Good problem solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently but flexible and responsive to dynamic situations
Continually seeks opportunities to increase stakeholder value
Intelliswift is a premier IT services and solutions company, working with leading... high-tech companies, high-growth internet companies, and financial services firms to provide professional and managed services, technology solutions implementation and maintenance, and offshore capabilities. Read full description