Handles day-to-day correspondences on behalf of the General Manager where applicable.
Maintains item records and forms as required by the corporate management and policies.
Maintain list of follow up for different divisions & departments in a logical manner. Seek updates & closure for follow up as per assigned dates.
Coordinate with Leadership Committee & Department Heads on follow up.
Coordinate in making & managing appointments for GM . Pro-actively book / organize meeting space & necessary equipments as required. Make tentative appointments so that time is blocked on calendar till meeting is confirmed.
Provides administrative support to GM ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
Types, files, and upkeeps all private and confidential matters related to the department.
Sets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.
Prepares the relevant materials for all meetings attended by GM
Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
Prepares reports, letters, memorandums, fax, outgoing mail etc as assigned by the General Manager whilst ensuring the strictest levels of confidentiality at all times.
Types, takes dictation and minutes, draft letters, files and traces and composes correspondence.
Maintains office organisation and maintenance whilst ensuring that all contracts and financial documents are safeguarded.
Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
Assists in the preparation of the Annual Business Plan
Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Works in a supportive and flexible manner with other departments, in a spirit of We work through Teams. Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system
Ensures that place of work and surrounding area is kept clean and organised at all times.
Be fully conversant with all duties of the secretary and to ensure that in the absence of the other Secretaries, provide coverage of duties as required.
Exercises responsible behaviour at all times and positively representing the hotel team
Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations.
Ensures high standards of personal presentation and grooming.
Responds to changes in the Administration function as dictated by the industry, company and hotel.
Carries out any other reasonable duties and responsibilities as assigned.
Hotel Royal Orchid is an unmatched five star hotel where you can feel a buzz of business along... with comfort and tranquility. Friendly hotel in the heart of Bengaluru, which is favorite among global travellers.
Hotel Royal Orchid is recognized for all round excellence and unmatched level of services to business and leisure travellers.
All rooms are techno savvy and equipped with modern amenities. Overlooking the 18-hole Golf Course, Rooftop Pool with a breathtaking view, Executive Lounge, Business Centre, Boardroom, Wi-Fi Connectivity, Secretarial Services, Banquet Halls, Conference Rooms, Sprawling lawns for parties and weddings. Geoffrey’s – an authentic British pub. Cafe Lime Light and Ginseng, an award-wining Oriental restaurant serving Chinese, Japanese and South East Asian delights. Read full description