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Executive IT

Lucknow, Uttar Pradesh

Jubilant Food Works Pvt Ltd

Job Description

Executive has the overall responsibility of Hardware and Software support, Server/Desktop OS Support, Application Support, Network and Database support
Roles and Responsibilities:
Windows Win2k12 OS installation and troubleshooting
Remote network monitoring & troubleshooting
Hardware troubleshooting
Providing Solution to the Restaurant along with the Support Partner to the internal customers.
Interact with internal customers on all Levels to help and resolve escalated IT issues & provide solutions in a timely manner
Implementation of the project, process flow & SOPs
Plan for maintenance related downtime, database optimization activities.Re-indexing,Resizing & synchronizing as per the schedule
Train IT Personnel (New/Existing) on IT Infrastructure (Functional/Technical) aspects.
Knowledge of SQL server/Query Language
POS and supporting application management
Second level diagnosis and resolution of network related issues
Installation and updating of antivirus, Kaseya, Websense etc.
Vendor management
Call management & helpdesk management
Remote management
Asset Management

Knowledge & Skills (Preferable)
Excellent communication skills
Should be will to travel; need to visit all allocated restaurants every 3 months.
Drive to learn effectively with all team members, project teams, employees, vendors and clients.
Should be flexible to work in rotational shifts

Education Qualification : Any GNIIT / B.E

Company Description

ubilant FoodWorks Limited (the Company) is a Jubilant Bhartia Group Company. The Company was... incorporated in 1995 and initiated operations in 1996. The Company got listed on the Indian bourses in February 2010. Mr. Shyam S. Bhartia, Mr. Hari S. Bhartia and Jubilant Enpro Private Ltd. are the Promoters of the Company.

The Company & its subsidiary operates Domino’s Pizza brand with the exclusive rights for India, Nepal, Bangladesh and Sri Lanka. The Company is India’s largest and fastest growing food service company, with a network of 749 Domino’s Pizza restaurants (as of 19th May, 2014). The Company is the market leader in the organized pizza market with a 67% market share in India (as per Euro monitor report 2013).

The Company launched Dunkin’ Donuts in India in April 2012 in Delhi. The Company has 29 Dunkin’ Donuts restaurants in India (as of 19th May, 2014).With the launch of Dunkin’ Donuts in India, the company is now well poised to address two distinct non-competing segments of the Food Service Industry in India, namely the home delivery of Pizza’s market and the all day part food and beverage market.

Dunkin’ Donuts is the world’s leading Donuts, baked goods and coffee with market leadership Donuts, regular/decaf drip coffee, iced coffee, hot flavoured coffee, bagels and muffin categories.

Dunkin’ Donuts (DD) in India is positioned as a Food Café, occupying the sweet spot between Cafés and quick service restaurants. DD serve a wide range of Donuts, Dunkin’ Donuts Original Blend drip coffee; Espresso coffee based beverages such as Cappuccino and Latte, Milkshakes, Smoothies, Iced Teas, as well as a delectable range of Burgers, Wraps, Sandwiches and side-bites. Each Dunkin’ Donuts restaurant is designed with care and brings alive the brand’s International, youthful, colourful and playful brand personality. The restaurants offer its young guests a great ambience to catch up with their friends and family in a relaxed and comfortable environment. And yes, Dunkin’ also serve the world’s best Donuts.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
One year
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