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Executive - Guest Relation

Bangalore, Karnataka

Shahi Exports

Job Description

Job Responsibilities.
Welcome guests and take care of them during visits.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Detailed information regarding arrivals and meeting room requirements
Providing excellent customer service as per company standards.
Providing necessary information to the guests
Bookings od Hotel, Travel, & Meeting rooms
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Collect Guest feedback during guest departure along with his likes and dislikes.
Maintain and ensure safe custody of guest belongings
should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Ability to relate well to guests and employees.
Personable, enthusiastic, self-motivated and able to work independently.
Observant, discriminating and detail-oriented
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Good command of the English language is essential, both written and verbal
Coordinating and multi-tasking job duties in a busy environment.

Company Description

Shahi, the most successful export company in India, started its new Home furnishings... division in 2004.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
Salary range:
₹ 3,00,000 - ₹ 4,00,000 / Yearly (Gross Pay)
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