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Excellent Opportunity For Commerce Freshers in Banking Sector

Mumbai, Maharashtra

Hy Fly Consultancy

Job Description

Excellent Opportunity For Commerce Freshers in Banking Sector

Location: Thane

Designation: Phone Banking Officer
Job Description

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Dear Candidate,


We have excellent opportunity in banking sector for commerce freshers as well as experienced candidates.


Phone Banking Officer/ Customer Relationship Manager


Thane/Vashi/Belapur/ Andheri East ,/Goregaon ,/ Tardeo / Dadar/ Lower Parel



6 days working
2 and 4th will be half day
3rd Saturday and Sundays will be fix off


Max upto 2.20 LPA CTC

Job Profile :
1.Handling Customer queries related to bank.
2-Solve queries related to insurance.
3-Give information on new insurance policies to the customer

Eligibility Criteria :
-Should be a Graduate/ Appeared Graduates Freshers are also welcome
- Calling experience would be added advantage

Benefits :

1-Would be working on the Bank's Payroll

2-Attractive Incentives over Salary

3-All Bank Holidays Provided

Interested Candidates Can Mail Their CV On below Email ID

Salary:INR 1,50,000 - 2,75,000 P.A.

Industry:Banking / Financial Services / Broking

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Grade: Assistant Manager

Process: Voice process (Inbound / Outbound)

Shift: Females - Day Shift
Males - Day shift (Rotational)

Freshers: 1.70 LPA
Experienced: upto 3 LPA (Depending on last drawn salary & interview performance)

Job role:

1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
9. Updating Product and Processes in Data bank
10.Dealing with Banking schemes.
11.Pitching for banking products to the customers
12..Achieving set targets for the company.

Eligibility Criteria:
-Should be a Graduate
-Should Have Good Communication skills in English
-Should be Flexible with Shifts
-Should be interested working in a banking sector

-Will be on the direct Payroll of Bank
-Each and every bank holidays will be given
-Can apply for Internal job posting

Interested Candidates can Mail their CV On Below Contact DetailsOr Email Id


Graduates Fresher Are Welcome

Company Description

Hy Fly Consultancy is based at Mumbai & Navi Mumbai.

It is a recruitment... consultancy which provides free placements to candidates.

We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.

We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.

For further queries, please mark an email to us or call us.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
Salary range:
₹ 1,20,000 - ₹ 2,50,000 / Yearly (Gross Pay)
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