Excellent Opportunity For Commerce Freshers in Banking Sector
Designation: Phone Banking Officer
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We have excellent opportunity in banking sector for commerce freshers as well as experienced candidates.
Phone Banking Officer/ Customer Relationship Manager
Thane/Vashi/Belapur/ Andheri East ,/Goregaon ,/ Tardeo / Dadar/ Lower Parel
6 days working
2 and 4th will be half day
3rd Saturday and Sundays will be fix off
Max upto 2.20 LPA CTC
Job Profile :
1.Handling Customer queries related to bank.
2-Solve queries related to insurance.
3-Give information on new insurance policies to the customer
Eligibility Criteria :
-Should be a Graduate/ Appeared Graduates Freshers are also welcome
- Calling experience would be added advantage
1-Would be working on the Bank's Payroll
2-Attractive Incentives over Salary
3-All Bank Holidays Provided
Interested Candidates Can Mail Their CV On below Email ID
Salary:INR 1,50,000 - 2,75,000 P.A.
Industry:Banking / Financial Services / Broking
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
Grade: Assistant Manager
Process: Voice process (Inbound / Outbound)
Shift: Females - Day Shift
Males - Day shift (Rotational)
Freshers: 1.70 LPA
Experienced: upto 3 LPA (Depending on last drawn salary & interview performance)
1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
9. Updating Product and Processes in Data bank
10.Dealing with Banking schemes.
11.Pitching for banking products to the customers
12..Achieving set targets for the company.
-Should be a Graduate
-Should Have Good Communication skills in English
-Should be Flexible with Shifts
-Should be interested working in a banking sector
-Will be on the direct Payroll of Bank
-Each and every bank holidays will be given
-Can apply for Internal job posting
Interested Candidates can Mail their CV On Below Contact DetailsOr Email Id
Graduates Fresher Are Welcome
Hy Fly Consultancy is based at Mumbai & Navi Mumbai.
It is a recruitment... consultancy which provides free placements to candidates.
We are specialized in recruitment for BFSI, E-Commerce, BPO & Healthcare Industry.
We recruit only for companies based all over Mumbai, Navi Mumbai & Thane.
For further queries, please mark an email to us or call us. Read full description