Managing the pick-ups and deliveries of Laundry from customers doorsteps
To ensure the right packages are delivered to the right location on time, to the quality required and in the most cost effective way. Oversee the distribution and transportation of packages from the Factory to the customers.
Primary duties and responsibilities:
Plan, manage and evaluate logistics operations liaising with internal stakeholders, Customers and Transporters.
Source, hire and train a team of Bikers
Deliver solutions to logistics problems while maintaining high levels of
quality and service within budgetary requirements
Monitor quality, quantity, delivery times, and transport costs
Recommend optimal transport modes, routes or frequency
Ensure carrier compliance with company policies or procedures for product transit or delivery
Resolve problems concerning transportation, logistics systems, or customer issues
Review impact of logistics changes, such as routing, volumes and report results to others
Assess and make recommendations for logistics processes in potential new facilities or plants and advise of cost implications and efficiency
Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
Ensure the integrity of inventory accuracy and manage movements with the help of direct reports
Identify and resolve any customer package discrepancies
Lead a fleet of delivery / Pickup executives across areas
Liaison with customer relationship team to ensure seamless customer experience.
Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance
Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
Set departmental objectives/KPIs and review and assess ongoing performance of direct reports
Report on achievement of targets and identify any actions required
Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist. Read full description