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Domestic Voice Process -punjabi and Bengali

Cuddalore, Karnataka

Firstsource Solutions Ltd

Job Description

Excellent communication skills in English & Hindi
Polite and customer service oriented
Exhibits patience and empathy to resolve customer queries
Typing Skills: 20 wpm with 90 % accuracy

Banking Service

Shift Timing
Post Training Fixed day shift for females
Rotational shift for Males

Company Description

Firstsource is an innovative provider of customer-centric business process services. With a... network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The company’s services – Customer Management, Data Processing and Collections – complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.

Driven by the Rightshore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Two years
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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