Age: 23 to 35 years of age
Candidate should be residing within the local transport limits
one way Cab provided in the night
UG /Any graduate/ Post Graduate
Hiring for freshers and Experienced
o Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
KNOWLEDGE AND SKILLS:
o Excellent communication skills in English & Hindi
o Polite and customer service oriented
o Exhibits patience and empathy to resolve customer queries
o Typing Skills: 20 wpm with 85 % accuracy
Firstsource is an innovative provider of customer-centric business process services. With a... network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The company’s services – Customer Management, Data Processing and Collections – complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
Driven by the Rightshore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence. Read full description