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Director of Strategic Account Management $100/hr ( Work from Home)

Chennai, Tamil Nadu

Crossover

Job Description

Do you have a track record of leading teams to overcome obstacles to bring unprecedented levels of customer success to large strategic clients? Have you effectively managed large complex customers and led them to a high customer satisfaction? Do you continually strive to find creative solutions to client problems? If so, this role is for you.

The Company

Crossover is redefining the way people work. A future where all high-skill jobs go to the cloud and big-data is used to help individuals and teams become more and more productive. Brick and mortar offices are history. The future of our workforce is global and will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent and are now in over 108 different countries. Crossover has developed a unique method of finding, curating, and managing cloud talent. Our platform connects customers to the world’s best people for both technical and non-technical jobs. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.

Job Description
The Director of Strategic Account Management is the face of the company to our largest and most strategic customers. The Director of Strategic Account Management must be able to develop close relationships with the senior executives of our customers to establish an open and trustworthy engagement. These customers, however, are demanding and the Director must be able to effectively manage CEO-level relationships. The Director manages a team of Account Managers that work with the hiring managers of our large customers to assemble and hire cloud Crossover teams.

Responsibilities
Manage Crossover’s largest and most strategic customers to fill their team hiring needs
Develop close relationships with key client executives
Provide executive-level updates on status of hiring within our customers
Manage 4 direct reports in a metrics-driven culture of continuous improvement
Internal cross-team relationship management
Daily virtual conferencing with both clients and internal groups
De-escalating client issues
Data tracking in Google Suites
Daily metric and hire reporting
Weekly manager progress reports
Weekly CEO check-ins
Drive automation initiatives
Onboard and train new team members
Troubleshooting internal processes and organizing process improvements



Total Compensation: $200,000/year ($100/hour)
Location: Global (remote)
Hours: 40 productive hours/week

To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top talent, there will be a series of interviews and skills examinations. We realize these are challenging and can require a decent amount of time - so we thank you in advance for your efforts.

Are you up for the challenge?

Requirements

Requirements
BA/BS degree in Business Administration, Management Consulting, Sales, or relevant field
5+ years in management
5+ years in strategic account management
Extensive experience growing existing accounts
Fluent and impeccable English
Expert in Google Suites: Sheets, Docs, Presentations, Drive, Calendar
Experience in recruiting and staff augmentation
Excellent interpersonal and communication skills
Proven history of outperforming sales targets
Growth mentality
Technically savvy

Company Description

Crossover is redefining the way people work. Brick and mortar offices are history. The... future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.   Read full description

Additional Information

Last updated:
30/11/2017
Job type:
Full time
Position type:
Freelance / Self-employed
Vacancies:
1
Minimum experience:
Between five and ten years
Education:
Compulsory Education
Category:
Jobs in IT - Software Programming / Analysis
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