Provide an overview of the job and its contribution
Relationship management with Branches /vendors, to act as single point of contact for vendors and process owners for various issues.
Control and monitoring of process and and implementation of new process. Initiate projects and function as a team member for ongoing projects
DUTIES & RESPONSIBILITIES
Outline the main duties, tasks and responsibilities of the role
Co-ordination between process owners and vendors for various process
Preparing and executing various transitions of activities from inhouse to vendor
Scheduling regular Governance meeting with vendors and also internal stake holders
Regularly monitoring and reporting of process TATS /deviations .
Following up with internal stakeholders and vendors to close various actionables
Proactively Come up with effective action plan to maximize process efficiency
Ensure timely submission data and MIS to management
To keep track of monthly provisions /Cost
To coordinate with Legal and procurement for timely closure of contracts/amendments.
Team handling skills and effective communication of tasks. Knowledge updates for self and team, and team assessments for knowledge update
To keep track of changes in process and highlighted gaps
Ensure best practices in day to day activity
Coordination with process owners and to ensure regular creation / updation of process manuals
Meet with regulatory guidelines for Demat and ensure compliance. Run control reports for identifying process miss in day to day activities
Agile towards changes given by IRDAI and internal process changes
Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist. Read full description