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Delivery Operations Lead - Digital Marketing

Delhi, Delhi-NCR

Placewell Consultant

Job Description

Hiring for Digital Marketing Operations, US MNC at Gurugram Location.

Only Diversity (Female) Candidates are preferred.

Operational and Financial Management:

Design appropriate management reports/scorecards that articulate financial
results and highlight inefficiencies
Develop and improve standardized operational processes
Drive and implement continuous improvement and optimization programs for operational processes
Decrease cost-to-serve through execution of cost initiatives
Develop and execute continuous process improvement techniques
Assigns responsibilities to effectively take advantage of available skills and address development needs.
Recognizes and rewards individual and team accomplishments.
Supports team's and organization's decisions regardless of own position.
Quickly identifies or isolates the root causes of issues or problems.
Reprioritizes work or reallocates resources to respond to changing needs.
Builds and Sustains Client Ownership and Commitment
Puts together clear, logical argument that addresses key issues.
Adapts standard methods and best practices to meet client needs/preferences.
Uses own and others' time intelligently.
Keeps commitments.
Listens to and accurately captures others' expectations, ideas and concerns.
Responds quickly and thoroughly to requests and inquiries.
Is clear and concise when giving directions and responding to questions.
Demonstrating expertise, professionalism, integrity and confidence.
Establishes Personal Credibility with Clients and Others
Teaches others how to approach a task and add value.
Makes difficult ideas and concepts easy-to-understand (e.g. using diagrams, analogies, etc.).
Synthesizes, distills and reconciles key findings from complex sets of information.
Involves individuals with different perspectives/expertise to analyze issues or define approach.
Identifies and applies best practices to issues.
Focuses quickly on most critical aspects of an issue or problem.
Follows up with clients/customers to make sure requirements have been met.
Identifies and addresses priorities, potential obstacles, constraints and dependencies when developing/managing plan or
schedule.
Client and Stakeholder Management:
Develop MOS for the process and set overall direction for the team
Understand, meet and monitor stakeholder expectations, and take corrective
action to address gaps
Monitor the delivery of business results and client value creation
Project, Delivery and Operations Planning:
Ensure that delivery projects and operations programs have a clear strategy
and approach
Ensure that business operations and related work teams have clear strategies
and approaches in place that link to the overall program blueprint

Company Description

Having forged a strong network of corporate relations, with our ability to serve them for HR... requirements and training Programmes with our Expertise acquired through years, Finish assignments before deadlines, along with being accurate to the requirements, has made us a force in reckoning.   Read full description

Additional Information

Last updated:
11/05/2018
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
More than ten years
Education:
Compulsory Education
Salary range:
₹ 30,00,000 - ₹ 45,00,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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