* Support in Presales, contract negotiation, contract drafting
* Maintain Utilization and P&L for Project through revenue
* Responsible for Client Relationship and Account Management,
Service Delivery, P&L Accountability, Strategy & Planning,
Transitions, Capacity Planning, Business Continuity, People
* Ensure Customer Satisfaction Scores (CSAT) are maintained at
or above recommended levels
* Ensure target revenue-realisation by minimizing revenue
* Overall project delivery, infrastructure, resource, project
Familiar with onshore/offshore model having worked both from onshore and offshore.
* Aware of latest trends in T & H domain and Travel Technologies
At Infogain, we value the long-term relationships we establish with our customers as we... ultimately act as a virtual extension of their own organizations. Our business consultants, project managers and engineering teams work together with our customers to understand their specific requirements and to create a common, shared business goal. We strive to empower our customers through our solutions and accelerators, capitalizing on the client's new and existing IT assets to enable streamlined processes, operational efficiencies and stronger business growth.
We were conceived with an entrepreneurial spirit that aims toward customer delight in all of our associations. We incubate the leadership attributes of our employees by promoting entrepreneurial ventures, and combining them with strong technical and business plans. Read full description