Provide customer service to our customers
Handle Customer inquiries, resolve issues and escalations
Escalate/Transfer the calls to the appropriate department .
Maintain the quality standard .
*Candidates from any industry background with excellent communication can apply .
*Educational Requirement - HSC/Graduate/PG (Any discipline)
*Must be able to communicate fluently in English .
*Willing to work for shifts.
*Engineering candidates please refrain from applying.
*Good Typing speed .
Predominant Day shift
We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.
With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. Read full description