Customer Support Staff (Freshers only, Immediate Joining) 95827O665O
We are looking for a Data Entry Operator to update and maintain information on our company databases and computer systems.
Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information.
Responsibilities and Duties
Insert customer and account data by inputting text based and numerical information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files, when needed
Keep information confidential
Proven data entry work experience, as a Data entry operator or Office clerk
Experience with MS Office and data programs
Familiarity with administrative duties
Typing speed and accuracy
Excellent knowledge of correct spelling, grammar and punctuation
Attention to detail
Organization skills, with an ability to stay focused on assigned tasks.
Required Experience, Skills and Qualifications
Qualification- 12th pass to graduate, post graduate.
Basic computer knowledge with typing speed 30 wpm minimum,ms-excel
Good communication skill.
Languages known- Hindi & English.
Experience- fresher to 1 year
Job location- Delhi Ncr
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Provides the highest level of customer service, exhibiting Mouser values to each... customer. Generates new and repeat business through customer service initiatives. Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.
Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise. Provides information regarding availability of in stock and out of stock items. Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items. Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly. Confirms special handling orders are expedited. Fills requests for catalogs, information or samples.
Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders.
Demonstrates effective time management and planning/organizing skills. Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Promotes and maintains high standards of quality and service excellence. Exhibits strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Proficient in using personal computer, data entry terminal and other common office equipment and software. Takes initiative to expand knowledge for position utilizing all available sources.
Supports local Customer Service teams, and provides support for other teams when needed.
kazal 79884646O8 Read full description
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- Full time
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- Minimum experience:
- Without experience
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