Key Responsibilities Areas:
01. Responding to all customer inquiries/query through email / call.
02. Handling and solving customer complaints.
03. Taking required actions on customer feedback.
01. Good communication skills both verbal and written.
02. Knowledge of MS-Excel and Email
03. Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
05. No target
Cross Roads India Assistance, India’s first and largest road side repair assistance service... provider. Established in 1999, we have by our side 13 years of ground fleet management experience. We attend to over 1100 road side repairs every day and had so far handled over 1.5 Mn road side repairs. We are also recognised as a critical service provider under social security category hence we have been allotted with a four digit number 1922 for the safety of the general motorist. Read full description