Retain customers by solving their issues with products and keep them happy with the purchase & service
Maintain customer satisfaction by answering queries about billing, how a particular product works, what type of support is available and so on
Clarifying customer queries regarding recent product and service purchases
2 Face to Face Rounds (for communication skills) and 1 Typing Test
We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.
With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. Read full description