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Customer Support Executive

Mumbai, Maharashtra

Sutherland Global Services Inc

Job Description

Retain customers by solving their issues with products and keep them happy with the purchase & service
Maintain customer satisfaction by answering queries about billing, how a particular product works, what type of support is available and so on
Clarifying customer queries regarding recent product and service purchases

Interview Rounds:
2 Face to Face Rounds (for communication skills) and 1 Typing Test

Company Description

We are a reputed $500 million US based multinational Technology-Enabled Business Process... Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client and customers.

With our headquarter in Rochester, New York, Sutherland now employs over 30,000 professionals offering blended services from its 33 delivery centers in Bulgaria, Canada, India, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.
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Additional Information

Last updated:
07/11/2017
Job type:
Full time
Position type:
Permanent
Vacancies:
75
Minimum experience:
Between three and five years
Education:
Compulsory Education
Salary range:
₹ 1,75,000 - ₹ 2,50,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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