Thanks for usingCareesma. Job Offer printed on the 23/07/2019.

Customer Support Associate Indore (M.P)

Madhya Pradesh

Cenus Consulting

Job Description

To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer

 

Responsibilities and Duties

  • Customers delight, above and beyond the call of duty.
  • Good command over spoken English with respect to neutralized accent, grammar, sentence construction.
  • Candidate should be self-motivated and team player.
  • Willing to work in rotational shifts/ 6Days.
  • Willing to build a long-term relationship with the company (not a "job-hopper Proven ability to communicate through oral & written forms
  • Strong problem-solving skills
  • Demonstrated customer service skills
  • Ability to develop customer loyalty
  • Comprehension skills
  • Detail oriented with strong organizational skills and ability to multi task
  • Ability to work well with others at varying organizational levels
  • Computer literacy, Windows Operating Systems and internet applications

Requirements

  • Qualification Graduate / Undergraduate
  • Experience Fresher/Experienced
  • Good Communication skills in English both verbal and written.
  • Good listening skills
  • Having experience with BPO would be an extra advantage.
  • Well versed with computers
  • Time Management
  • Knowledge of E-commerce /social media
  • Good comprehension skills
  • Analytical & Probing skills

Company Description

We are a young consultancy with a vision to earn trust of individuals and organisations, and to... give a steady flow of innovative Human Resource and Business Services such as Career Consulting, Talent Acquisition and Digital Marketing.
  Read full description

Additional Information

Last updated:
20/03/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
50
Minimum experience:
Without experience
Education:
B.Tech/B.E.
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Education / Teaching / Language , Jobs in Freshers Jobs
Go to Top