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Customer Support Associate Indore (M.P)

Madhya Pradesh

Cenus Consulting

Job Description

To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer


Responsibilities and Duties

  • Customers delight, above and beyond the call of duty.
  • Good command over spoken English with respect to neutralized accent, grammar, sentence construction.
  • Candidate should be self-motivated and team player.
  • Willing to work in rotational shifts/ 6Days.
  • Willing to build a long-term relationship with the company (not a "job-hopper Proven ability to communicate through oral & written forms
  • Strong problem-solving skills
  • Demonstrated customer service skills
  • Ability to develop customer loyalty
  • Comprehension skills
  • Detail oriented with strong organizational skills and ability to multi task
  • Ability to work well with others at varying organizational levels
  • Computer literacy, Windows Operating Systems and internet applications


  • Qualification Graduate / Undergraduate
  • Experience Fresher/Experienced
  • Good Communication skills in English both verbal and written.
  • Good listening skills
  • Having experience with BPO would be an extra advantage.
  • Well versed with computers
  • Time Management
  • Knowledge of E-commerce /social media
  • Good comprehension skills
  • Analytical & Probing skills

Company Description

We are a young consultancy with a vision to earn trust of individuals and organisations, and to... give a steady flow of innovative Human Resource and Business Services such as Career Consulting, Talent Acquisition and Digital Marketing.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Without experience
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