To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Responsibilities and Duties
- Customers delight, above and beyond the call of duty.
- Good command over spoken English with respect to neutralized accent, grammar, sentence construction.
- Candidate should be self-motivated and team player.
- Willing to work in rotational shifts/ 6Days.
- Willing to build a long-term relationship with the company (not a "job-hopper Proven ability to communicate through oral & written forms
- Strong problem-solving skills
- Demonstrated customer service skills
- Ability to develop customer loyalty
- Comprehension skills
- Detail oriented with strong organizational skills and ability to multi task
- Ability to work well with others at varying organizational levels
- Computer literacy, Windows Operating Systems and internet applications
We are a young consultancy with a vision to earn trust of individuals and organisations, and to... give a steady flow of innovative Human Resource and Business Services such as Career Consulting, Talent Acquisition and Digital Marketing.
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