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Customer Service Representative

Surat, Gujarat

HI Tech Outsourcing Services

Job Description

Job Description
To receive notices from different clients on emails, identify the type of notice and certain data points by reading the emails and enter the metadata into an online portal; copy-paste and/or type the notices from email body or PDFs to the online portal under appropriate section and apply certain formatting as per the guidelines provided.
Also, he would have to communicate the status with client at times and respond to their queries / feedbacks on email, SKYPE and sometimes, on calls.
Shift : Noon : 3:30 PM to 12 AM
Must have
MS-Office (specifically MS-word); Good keyboarding
Speak / Read / Write in English
Good Comprehension skills

Company Description

Hi-Tech Outsourcing Services (Hi-Tech) is a privately owned India-based corporation and has... been in the outsourcing industry for more than 18 years. Hi-Tech is a 100% Export Oriented Company has been a major outsourcing partner to over 500 clients globally, including some of the Fortune 500. Hi-Tech is providing a wide range of IT Outsourcing (ITO), Engineering Outsourcing Services (ESO) and Business Process Outsourcing (BPO) services to clients worldwide. The company was established in 1992 and is headquartered in Ahmedabad with another production facility in Kochi.   Read full description

Additional Information

Last updated:
12/12/2017
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
Less than one year
Education:
Compulsory Education
Salary range:
₹ 1,50,000 - ₹ 2,25,000 / Yearly (Gross Pay)
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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