Resolve customer complaints via phone, email, mail, web .
Use telephones to reach out to customers .
Greet customers warmly and ascertain problem or reason for calling.
Act as the company gatekeeper.
Utilize computer technology to handle high call volumes.
Work with customer service supervisor/manager to ensure proper customer service is being delivered.
Customer Service Representative Skills and Qualifications:
Customer Service ,International calling, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking .
In 1994, CBRE was the first international real estate services firm to set up an... office in India. Since then, our operations have grown to include more than 2,800 professionals across nine offices, with a presence in over 25 cities in India. Read full description