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Customer Service Representative (csr)

Surat, Gujarat

HI Tech Outsourcing Services

Job Description

Handling clients and customers
Should have advance knowledge of excel
Should know Vlookup, Hlookup, Pivot table, charts, SumIf, CountIf, IfError, Excel formatting and its shortcuts.
To perform DBA tasks as per client's instructions.
To report the daily work status to client and supervisor.
To train project team as per the client's requirements.
To cascade the updates received from the client during calls with the client.

Company Description

Hi-Tech Outsourcing Services (Hi-Tech) is a privately owned India-based corporation and has... been in the outsourcing industry for more than 18 years. Hi-Tech is a 100% Export Oriented Company has been a major outsourcing partner to over 500 clients globally, including some of the Fortune 500. Hi-Tech is providing a wide range of IT Outsourcing (ITO), Engineering Outsourcing Services (ESO) and Business Process Outsourcing (BPO) services to clients worldwide. The company was established in 1992 and is headquartered in Ahmedabad with another production facility in Kochi.   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Less than one year
Compulsory Education
Salary range:
₹ 50,000 - ₹ 2,00,000 / Yearly (Gross Pay)
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