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Customer Service Executive (operations)

Kolkata, West Bengal

CholaMS General Insurance Company Ltd

Job Description

Role To support the Branch managers to handle the overall SMO Business, Operations, along with budgeted to line, bottom line and distribution build as per plan.
Experience 0 - 2 Years of experience with Insurance /Financial companies preferred.
Age Criteria :21 -30 Years
Freshers with computer knowledge can also apply.

Salary Minimum Wages-8600/-Gross per month.(Basis experience.

Job Responsibilities Must be in a position to manage Advisors in the absence of the Branch manager. Needs to handle Agents Complaints & check policies before logging.
Should be in a position to help the BM recruit and code Advisors
Should be adept at multi-tasking (handle SMO sales and operations on an on-going basis).
will be responsible for branch walk-ins and reconciliations in the bank.
Will have to liaise with the respective teams at HO to ensure smooth functioning of the branch.
Responsible for the Kiosk machines and the accuracy of issuance of policies from them
Responsible for MIS reports for the branch,
Responsible for Documents preparation for inter mediatory code.
Must be in a position to manage disputes arising during branch walk-ins.
Other Responsibilities Good Knowledge in office applications such as Excel, Word and Power Point
Must be adaptability and functional IT knowledge
Excellent inter-personal skills
Good verbal and written communication skills
Qualification Graduate Or Post Graduate

Company Description

Chola MS General Insurance Company Ltd.

Our business begins with you. You are... the force that propels us ahead. And we believe that you are not just a part of our business, but the reason for our existence.

We go beyond being just an insurance company. We see ourselves as partners who deliver peace of mind by protecting the world you live in. We strive to strengthen the Trust you have on us by offering complete Transparency through simple products that have no hidden clauses and are easy to understand. And we also provide seamless service that's enabled by Technology. Welcome to the world of Chola MS.

Headquartered in Chennai, we are a 10-year young entity with a team of 2,500 like-minded people. The company has positioned itself on the customer centric platform. In agreement with our vision to be the most preferred general insurance company in India, we have built our brand philosophy around the core values of Trust, Transparency and Technology (T3). Our commitment towards you is evident in our innovative and simple products, high operational efficiency, and empathetic & quick claims settlement. Over the years, we have grown in size and stature.

In 2011-2012, we recorded a Gross Written Premium of RS.1,346.5 crores. Having posted a remarkable growth of 39%, we have been one of the fastest growing general insurance companies in the insurance industry with a network of over 90 branches across the country and 7,000 agents. The Agency distribution channel is complemented by various strategic and long-term partnerships with Banks, Auto OEM's and Auto Finance Companies among others.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Without experience
Compulsory Education
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