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CUSTOMER SERVICE ENGINEER – MALE ONLY

Shimoga, Karnataka

Eureka Forbes Limited

Job Description

Visiting Customer & Service franchise to check the quality of service rendered
Responsible for monitoring the service operation of the area
Reviewing Leaders and Business partner performance regularly
Visiting Business partners regularly to resolve all service issues
AMC Customer retention & Providing MS
Recruitment of Business partners and their induction training
Analyzing the reports and taking necessary action for improving quality of service
Training and Re-training of technician
Field Couch Visiting with technician
Conducting meeting, Review the BP technician performance

Company Description

Eureka Forbes is a Pioneer in direct Marketing .We have enlisted Several times as Preferred... employees .Currently EFL has in 1500 crore turnover company with operations in 32 countries in the world, We give Opportunity for Career growth and higher Studies also.

Eureka Forbes is a part of the Shapoorji Pallonji Group and today it is a multi product and multi channel corporation. Incepted in 1982, we have put 29 years of consolidated efforts to become the undisputed leaders in domestic and industrial Water Purification Systems, Vacuum Cleaners, Air Purifiers & Security Solutions. Being Asia’s largest direct sales organization, our force of 7500 direct personnel touches 8 million homes. We have one of the largest networks catering to more than 145 cities and 398 towns across the country. We also have a 15,000 strong dealer sales network and over 58 distributor strong Industrial Sales Network.

Dedicated to the cause of providing healthier living, today we have successfully established ourselves as a business super-brand and our dedicated team works around the clock to make your lives healthier and more secure. We strive to provide the best after sales service, and to achieve the same we have over 1500 service centers and as many as 5800 company trained technicians who visit over 25,000 Indian kitchens daily!

Our efforts have borne us fruits in the form of the numerous awards that we have received from time to time:
• Winner of 5 Prestigious UNESCO Water Digest Awards 2010-11.
• Winner of the Frost & Sullivan Award for the Best Company from the domestic point of use, Water treatment systems and Customer Service Leadership Award.
• We have been ranked amongst India's Most Admired Consumer Durable Companies.
• Awarded Best Employers 4 times in a row.
• Winner of 'Most Admired Knowledge Enterprise' MAKE- Asia Awards.
• Holds the distinction of been a case study at the prestigious Harvard Business School.
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Additional Information

Last updated:
26/01/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
1
Minimum experience:
One year
Education:
Compulsory Education
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry
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