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Customer Relationship Executive

Chennai, Tamil Nadu

12taste.com (Akshayam Aquatech)

Job Description

Customer Relationship Executive is the 1-2-Taste personal contact to help them move their flavour purchase online.

Key objectives of the Role:
• Guide customers in getting a positive experience ordering flavours online through 1-2-Taste
• Help new customers become recurring customers.

Work activities:
• Visit customers as per visit lists provided by Marketing Head.
• Help setup login / frequently ordered product list.
• Support the customer flavour selection process.
• Pro-actively visit prospective customers to share the 1-2-Taste brand
• Maintain customer relationships by scheduling follow up visits
• Help solve problems that customers may run into using the site.
• Gather info from customers on flavours and/or other products and services, not in the portfolio

Skills & Traits:
• Any Graduate / Diploma holder
• Good communication and presentation skills.
• IT savvy, especially in use of the internet
• Highly trainable, energetic and go-getter
• Capability to teach and guide
• Entrepreneurial spirit: willing to meet new people and learn new skills
• Willing to travel
• Active in Social media like FB and WhatsApp

Company Description

1-2-Taste is India's first digital flavour house. We specialize in flavours, specialty... ingredients and more for Food and Beverage Industries.  Read full description

Additional Information

Last updated:
08/01/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
3
Minimum experience:
Without experience
Education:
Diploma
Bonus:
Good Salary + conveyance
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Freshers Jobs , Jobs in Internet Technologies / Web / E-Commerce
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