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Customer Care / Telecaller

Navi Mumbai, Maharashtra

Redwing Management Facilitators

Job Description

Customer Care / Telecaller
Company is an authorized service dealership with a difference. Steered by a visionary and dynamic leadership commanding decades of experience and expertise, It has carved a niche in value-added post-market support and customer service for leading global brands of Cummins, Valvoline, TATA Solar Power. Following the Cummins endeavour to create compact and competent dealerships offering efficient and effective door-step customer service,
Engineering Services is an authorized service dealership with a difference. Steered by a visionary and
Qualification: Any Graduation

Experience: Min.- 1 to 3 years of related Auto dealing candidate

Customer Service Responsibilities list:
Managing incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Company Description

Management Facilitators the business, is a dream of a working woman, which came in true... established under guidance & support of highly qualified person having more than 25 years of experience in Human Resources & Industrial Resources, with national and multinational companies. Redwing has come started with a very clear vision to support to the Industries which are in need of best human capital, we do the best possible talent acquisition. Ultimately it gives a great constructive support to the various candidatures to find a correct path, to get the best possible opportunity and make their carrier meaningful.
We aim to provide valuable support to employers and jobseekers as per their desires. We offer a comprehensive suite of interactive recruitment & talent acquisition services.
The keys to our philosophy are: Passion, Integrity and Commitment. Which have allowed us to cultivate long-term and fruitful relationships with our Clients.
We at Redwing Management Facilitators offer you as a client, the best of industrial standards recruitment and management support services. We have gained enormous trust among our clients and candidates, by providing our best support for strengthening their wings.
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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
One year
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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