To greet incoming patients or their representatives and to record complete information required for registration and admission.
To answer questions and to provide information directly to the person or on the telephone. For e.g. explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills.
To prepare and maintain itemized statements, bills, or invoices used for billing and record keeping purposes.
To explain hospital regulations to patients, concerning visitors and visiting hours.
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