Manage large amounts of incoming calls
Specialist in inbound calls
Should be aggressive in handling the multiple customers
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Go the extra mile to engage customers.
Work with customer service manager to ensure proper customer service is being delivered.
Any Degree/ +2
Languages: Must be able to speak Hindi.
Salary: Rs.10,000 to 15000/-
Spectrum Talent Management is a forerunner in designing Human Resources solutions specific... to the local needs of our respected clients. Providing services to clients globally our unique implementation methodology has been developed for speedy ramp-up to cater to the ever urgent needs of the industry as well as ensuring that we apply systems, measures and best practice processes in order to meet the demanding SLAs set by our clients. Read full description