Handle queries of customers related to products, delivery, rates, etc.
Should have the flare for delivering good customer service..
Needs to have the ability to comprehend the customers well over the phone.
Should know how to excel and exceed customers expectations by going the extra mile.
Good command over written and spoken English, Hindi and Kannada.
Possess excellent listening skills
Dedication towards the work
Working knowledge of computers (basics of Excel, MS Word and PowerPoint) Flexible to work in any shift timings
Good comprehension skills Analytical & Probing skills