Customer Account Executive / Client Partners / CRM
If you have a flair for data management, marketing and CRM based reporting, you may be the perfect candidate for this role. Work you'll do As a part of the client relationship management team, you will be:performing contact & organization research and update to CRMperforming executive and board members research supporting business leaders CRM queries through centralized mailbox or one-on-one communications supporting reporting/ dashboard needs of business leaders for efficient use of CRM system maintaining and updating activity tracker for contacts using various sources managing ad-hoc requests to support various marketing groups maintaining and updating process documents delivering services in line with process requirements and ensuring service level agreements are met providing a customer focused experience through timely and accurate completion of queries and activities recording and maintaining accurate activity information tracking through to timely closure.
Develop and maintain strong client relations to ensure high levels of satisfaction.
Understand the challenges of e-commerce sellers and implement best practices to grow and increase profitability.
Ability to adapt and work efficiently in a rapidly changing environment.
Education: Any Graduate/Post Graduate/Professional Degree.
1- 5 years of work experience.
Excellent client relationship skills to grow and retain accounts.
Excellent communication skills with experience delivering presentations.
Consistently review seller activity and provide support via phone, email and chat to maximise support.
Ability to collaborate with others towards shared goals and willingness to be an active participant in a team environment.
General understanding of contact & account research, and advance reporting Ability to manage multiple clients in different time-zones Advanced competencies in MS Office applications (Advance Excel) Working knowledge of CRM tools.
Mobilityecommerce provides Saas based marketplace and enterprise ERP platform for... wholesalers, distributors, drop-shippers, product companies to sell worldwide on marketplace like Amazon eBay Half Sears Rakuten Overstock Houzz Walmart Shop.com Webstore and eCommerce platforms. We also provide All-in-one eCommerce solution, Multiple inventory management, NetSuite Integration, SAP Business One Integration, Vendor Management Software etc. Read full description
- Last updated:
- Job type:
- Full time
- Position type:
- Minimum experience:
- One year
- Salary range:
₹ 2,00,000 - ₹ 8,00,000
/ Yearly (Gross Pay)
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