Maintaining excellent service level (TAT) to the customers with very low defects / reworks and increasing efficiency of operations.
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Managing portfolio of the Region with regular monitoring of Non-Starters/Early Delinquency/Cheque bouncing percentage keeping delinquencies under control thru constant interaction with collection -business team and simultaneously increasing business volumes for keeping the base intact.
Holding branch review meetings with customers and higher management to review the performance on on-going basis.
Conducting risk analysis & scrutinizing relevant documents before sanctioning / disbursing loans, Ensuring compliance basis organisational credit policies.
From big transnational corporations to fast growing SME's to fledgling start-ups... every corporate body is looking for top talent. All of these are keenly aware that the only real competitive advantage they can have and build in today's flat world is the "human capital".
We are servicing this need for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
We credit all our success to three things; customer centric work systems, unflinching belief in our corporate values and our synergy enhancing team. We see repeat business and referral as the operative driver of customer feedback.
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