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Concept Manager, Assistant Concept Manager

Vizag, Andhra Pradesh


Job Description

Retail Operation
Accountability of day to day operations of appointed section
Sales targets
Maintain department standards
Housekeeping & cleaning of departments
Security of stocks
Dept Checklists are maintained every day.
Consolidation of best sellers & clearing of broken range.
Be personally available to customers.
Liaising with MCs & Warehouse in charge for Stocks.
Customer Service
Available for customers at all times and not engaging in merchandising during peak hours.
Attentive to customer needs & providing personalized service.
Ensure Meet, Greet & Direct guidelines are adhered to & approach customers with a smile.
Reporting customer complains to managers for further action.
Product Knowledge
Thorough knowledge of stocks in section/ department.
Thorough knowledge of brands/ sub-groups/ suppliers/ categories, options & features of the
Providing information of missing items/ loss of opportunity.
Retail Standards
Department is always clean, neat, tidy, dust free & stain free.
Usage of right fixtures and not overcrowding the section with extra fittings.
Ensure cartons, plastics, paper and trolleys are not lying around.
Ensuring damage merchandise is not on display at all times.
Maintain density of stocks on arms and shelves.
Correct size cubes/ stickers & hangers are used in all merchandise.
Back store & floor should be ready for customers well before shop opening hours.
Fixture maintenance & ensuring fitting height & spacing is maintained.
Ensuring discipline & hygiene standards are maintained on the floor
Display & Merchandise
Liaising with VM, ACM/ CM & ensuring in-store displays are up to date & fresh.
Products are arranged in brand/ story/ collection.
Checking of Merchandise includes visual displays, mannequin display, stacking, ensure
proper size cube/ stickers/ tags on merchandise, check on steaming, etc.
Display of relevant signages/ visuals & changing when not relevant.
Shuffling of products from wall units to gondola or stands when the range is broken.
Display to be changed post consultation with ACM/ CM.
Inventory management & Security
Ensure merchandise is received from warehouse in correct quantity from warehouse & other
shops & duly acknowledged.
Ensure stocks are well replenished. No arms/ shelves are empty.
Ensure Consolidations are done on best sellers & broken ranges.
Monitoring of slow movers and provide timely feedback.
Ensure all stocks are security tagged.
Ensure movement of stocks is documented cross merchandising b/w Concepts, Warehouse,
Suppliers & inter-location.
Global count/ perpetual inventory variance are well within the prescribed norms.
Contributing ideas to control pilferages & reporting to Managers if any unusual activities on
Ensure all supplier returns are done within stipulated time
Ensure that all damage stocks are sent back to WH as per norms.
Workplace Services
Consistent qualitative feedback on merchandise.
Reports on defective & damage stocks.
Constantly monitor competitor activities.
Recommendations/ suggestions on clearing of slow moving stocks.
Ability to train staff on department with regards to product knowledge, merchandising,
Retail Standards, consolidation & reports.
Market Intelligence and feedback

Company Description

Lifestyle International (P) Ltd, part of the prestigious Dubai based Landmark Group,... started its operations in India with the launch of the first Lifestyle store in Chennai in 1999. In little over a decade’s time, Lifestyle has established itself amongst the leading retail companies in India. Positioned as a youthful, stylish and a vibrant brand, Lifestyle offers its customers not just the ease of shopping but also an enjoyable shopping experience. Each Lifestyle store brings together five concepts under one roof – Apparel, Footwear, Children’s Wear & Toys, Furniture & Home Furnishings, Personal Grooming - offering a convenience of a one-stop shop and a wide choice of national & international brands   Read full description

Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between five and ten years
Compulsory Education
Salary range:
₹ 5,00,000 - ₹ 8,00,000 / Yearly (Gross Pay)
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