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Collection Manager

Nagpur, Maharashtra

Mount Talent Consulting

Job Description

Job Title Manager Collections ( Retail Assets), Nagpur
Department Risk Collections
Grade Assistant Manager/Manager
Location Nagpur
Reporting To RCM

A.Position Purpose
This role will manage collections as for Baroda & Surat Region.

Passion to overachieve business results in a competent manner
Integrity and strong professional values
Strong at process management and analytical capabilities with ability to multitask.

B.Position Responsibilities
Sr. Key Responsibilities
1 Will own collection loss numbers across verticals- Cards, Retail Assets, MSME.for Nagpur Region.
2 Will ensure Agency Quality Audit Scores delivery as per benchmark.
3 Ensuring adequate agency tie-ups & capacity to manage collections volumes

4 To drive Collection Agencies to achieve goals with process adherance.

5 To manage the Delinquent pool, Provisions on 90+ Portfolio and NCL within targets.

6 Will support Customer Service on minimizing defective calls, on maximizing CEM scores and
ensure TAT on escalated cases.

7 Day to day updates and sharing progress of the litigation to the Manager.

8 Manage Retail Litigation Strategy & implementation across consumer Risk for Mumbai
9 Day to day filing of cases, representation in various courts of law - both for and against, and all internal
and external legal processes

Company Description

MTC is one of India's leading global HR Consulting firm specializing into multiple facets... of HR, Knowledge Services-Trainings & Assessments & Consulting. MTC started operations in 2007 with a vision to set new benchmarks while delivering on niche turnkey assignments in the industry. With time we have evolved to cater to a diverse set of clients spread across different geographies. We constantly strive to maximize our client's ROI (Return on Investment) and work on increasing the top line (Revenue) of the client's business by delivering the best. MTC has reached out to an array of clients with functions such as Recruitments, Consulting & Knowledge Services through its team of young & dynamic professionals.

Our specialty includes turnkey assignments and setting up teams from the scratch. With a wide spectrum of services we are catering to different geographies including:

* Pan India
* APAC Region: Asia Pacific- Japan, Singapore, Philippines, Australia, Malaysia, Hongkong, Middle East, Dubai, China etc.
* EMEA Region: Europe, Middle East & Africa : Permanent & project based hiring across industry verticals.
* US & Canada: Staff Augmentation, Permanent and sponsored candidates through our International Arm: Mount Technology Consulting Inc. across all Industry verticals.

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Additional Information

Last updated:
Job type:
Full time
Position type:
Minimum experience:
Between three and five years
Compulsory Education
Jobs in Customer Service / Call Centre / Operations / Data Entry
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