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Client servicing

New delhi, Delhi-NCR

Tara Estaes

Job Description

  • Work directly with clients to effectively manage their needs and preferences
  • Communicate via telephone and email to address customer issues
  • Obtain and process all client information and transactions
  • Answer client questions or concerns in a timely, informative, and professional manner
  • Calmly handle customer complaints and work to find solutions
  • Seek assistance and report major problems to upper management
  • Create new accounts and maintain client portfolios
  • Compile and update necessary documents, contracts, etc.
  • Ensure compliance with necessary specifications and regulations
  • Prospect for new clients and coordinate initial meetings
  • Develop and foster growth within existing clientele
  • Frequently check-in with clients to confirm their satisfaction of services provided
  • Inform clients of any new available services or updates to existing ones
  • Work with and report progress to Director of Client Services
  • Assist with human resources
  • Perform basic administrative and clerical duties as necessary
  • Assist with and contribute to marketing and advertising initiatives
  • Exhibit expert knowledge regarding the products and services offered
  • Work according to set standards and operating procedures

 

Requirements

  • Bachelor’s degree in business, finance or related field
  • 2+ years experience as a client services associate
  • Highly computer literate and proficient in Microsoft Suite
  • Strong organizational skills
  • Highly detail-oriented
  • Excellent communication skills both oral and written
  • Comfortable working independently
  • Exceptional customer
  • Adept problem solver
  • Deadline

Company Description

TARA Estates Private Limited is guided by its spirit of enterprise and is a renowned real... estate firm where the professionals embrace the toughest challenges to help its customers find the best possible deal. We make use of state-of-the-art technologies to offer proven solutions to our clients. We offer services of property listings, marketing and selling new and old residential homes, condominiums, residential apartments, communities, plots both developed and under developed, commercial spaces and other such investment options. We believe in going an extra step forward to create memorable life experiences for our clients to enhance and grow our relationships. Our team of experts from real estate brokers to marketing professionals and IT experts move towards a common goal of maximizing the customer satisfaction.   Read full description

Additional Information

Last updated:
08/04/2019
Job type:
Full time
Position type:
Permanent
Vacancies:
4
Minimum experience:
Between three and five years
Education:
MBA/PGDM
Category:
Jobs in Customer Service / Call Centre / Operations / Data Entry , Jobs in Marketing / Communication / Advertising / PR , Jobs in Sales / Business Development
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